:root {
  --bg: #eef2f4;
  --card: #fff;
  --line: #e4eaed;
  --text: #202b31;
  --muted: #607078;
  --blue: #38b6ff;
  --mint: #d1f4f2;
  --shadow: 0 10px 26px rgba(34, 55, 64, .09);
}
* { box-sizing: border-box; }
body {
  margin: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif;
  color: var(--text);
  background: var(--bg);
}
a { color: #0d7fbd; font-weight: 700; text-decoration: none; }
a:hover { text-decoration: underline; }
.page { padding: 18px; }
.title-row { display: flex; justify-content: space-between; align-items: center; gap: 12px; margin-bottom: 10px; }
h1 { margin: 0 0 16px; font-size: 1.45rem; }
h2 { margin: 0 0 10px; color: var(--muted); font-size: .76rem; text-transform: uppercase; letter-spacing: .08em; }
.cards { display: grid; grid-template-columns: repeat(4, minmax(140px, 1fr)); gap: 12px; }
.cards article, .cards .metric-card, .panel, .login-card, .notice, .column {
  background: var(--card);
  border-radius: 16px;
  box-shadow: var(--shadow);
  border: 1px solid var(--line);
}
.metric-card { color: inherit; text-decoration: none; }
.metric-card:hover { border-color: var(--blue); background: #f5fbff; }
.system-status { margin-top: 14px; }
.system-status h2 { margin-top: 0; }
.status-grid { display: flex; flex-wrap: wrap; gap: 8px; }
.status-pill { border: 1px solid var(--line); border-radius: 999px; padding: 7px 10px; font-size: .8rem; font-weight: 700; }
.status-pill.ok { color: #217348; background: #f3fcf6; border-color: #cfeedd; }
.status-pill.off { color: #8a5a11; background: #fffaf0; border-color: #f1ddb1; }
.cards article { padding: 15px; }
.cards span { display: block; color: var(--muted); font-size: .78rem; }
.cards strong { display: block; margin-top: 8px; font-size: 1.6rem; }
.notice { margin-top: 14px; padding: 14px; color: var(--muted); }
.panel { padding: 15px; margin-bottom: 14px; }
.narrow { max-width: 520px; }
.narrow-wide { max-width: 820px; }
.split { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; align-items: start; }
.grid-form { display: grid; grid-template-columns: repeat(4, 1fr) auto; gap: 10px; align-items: end; }
.search-form { display: grid; grid-template-columns: 1fr auto auto; gap: 10px; align-items: center; }
label { display: grid; gap: 5px; color: var(--muted); font-size: .78rem; }
input, select {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 10px 11px;
  font: inherit;
  color: var(--text);
  background: #fff;
}
.check { display: flex; align-items: center; gap: 8px; }
.check input { width: auto; }
textarea {
  width: 100%;
  min-height: 92px;
  resize: vertical;
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 10px 11px;
  font: inherit;
  color: var(--text);
  background: #fff;
}
button {
  border: 0;
  border-radius: 10px;
  background: var(--blue);
  color: #fff;
  font: inherit;
  font-weight: 700;
  padding: 10px 12px;
  cursor: pointer;
}
.link-button { background: transparent; color: var(--muted); padding: 6px 0; }
.ghost-link {
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 8px 10px;
  background: var(--card);
  color: var(--muted);
}
.wide { grid-column: span 1; }
.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; font-size: .9rem; }
th, td { padding: 10px; border-bottom: 1px solid var(--line); text-align: left; }
th { color: var(--muted); font-size: .72rem; text-transform: uppercase; letter-spacing: .06em; }
.login-card { max-width: 380px; margin: 8vh auto; padding: 22px; }
.login-card p { color: var(--muted); }
.stack { display: grid; gap: 12px; }
.error { padding: 10px; border-radius: 10px; background: #fdecec; color: #a02121; margin-bottom: 12px; }
.success { padding: 10px; border-radius: 10px; background: #dcf3e6; color: #17915f; margin-bottom: 12px; }
.compact { margin-bottom: 12px; }
.muted { color: var(--muted); font-size: .88rem; }
.timeline, .task-list { display: grid; gap: 9px; margin-top: 12px; }
.timeline article, .task-list article {
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 10px;
  background: #fbfdff;
}
.timeline p { margin: 0 0 6px; }
.timeline span, .task-list span { display: block; color: var(--muted); font-size: .76rem; margin-top: 4px; }
.task-list article { display: flex; justify-content: space-between; align-items: center; gap: 10px; }
.task-list article.done { opacity: .62; }
.task-list article.done strong { text-decoration: line-through; }
.task-list button { padding: 7px 9px; font-size: .8rem; }
.task-list-wide { max-width: 920px; }
.done-label { color: var(--muted); font-size: .78rem; font-weight: 700; }
.knowledge-form { display: grid; grid-template-columns: 170px 1fr 1fr auto; gap: 10px; align-items: end; }
.knowledge-form.edit { grid-template-columns: 140px 1fr 1fr; margin-top: 12px; }
.knowledge-body { grid-column: 1 / -1; }
.knowledge-list { display: grid; gap: 10px; }
.knowledge-item {
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 11px;
  background: #fbfdff;
}
.knowledge-item[data-muted="true"] { opacity: .62; }
.knowledge-item summary { cursor: pointer; display: flex; justify-content: space-between; gap: 10px; }
.knowledge-item summary span { color: var(--muted); font-size: .78rem; }
.chat-layout { grid-template-columns: 320px 1fr; }
.conversation-list { display: grid; gap: 8px; margin-top: 12px; }
.conversation-filter { display: grid; gap: 7px; margin: 10px 0 12px; }
.conversation-filter button { padding: 8px 10px; }
.conversation-list a {
  display: grid;
  gap: 4px;
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 10px;
  color: var(--text);
  background: #fbfdff;
}
.conversation-list a.active { border-color: var(--blue); background: #eef9ff; }
.conversation-list span { color: var(--muted); font-size: .76rem; }
.chat-panel { min-height: 580px; display: grid; grid-template-rows: auto 1fr auto; }
.chat-heading { display: flex; justify-content: space-between; gap: 14px; align-items: start; }
.chat-heading h2 { margin: 0 0 5px; }
.conversation-state { color: var(--muted); font-size: .78rem; font-weight: 700; }
.conversation-controls { display: flex; flex-wrap: wrap; gap: 6px; justify-content: flex-end; }
.conversation-controls form { margin: 0; }
.conversation-controls button { padding: 7px 9px; font-size: .78rem; }
.chat-notice { margin: 10px 0 0; }
.conversation-summary { margin: 10px 0; border: 1px solid var(--line); border-radius: 8px; padding: 8px 10px; background: #fbfdff; }
.conversation-summary summary { cursor: pointer; font-weight: 700; font-size: .82rem; }
.conversation-summary p { margin: 7px 0 0; color: var(--muted); font-size: .82rem; line-height: 1.4; }
.audit-panel { display: grid; gap: 10px; }
.integration-status { display: grid; gap: 3px; padding: 10px 12px; border-radius: 8px; border: 1px solid var(--line); }
.integration-status span { font-size: .82rem; color: var(--muted); }
.integration-status.ready { background: #f3fcf6; border-color: #cfeedd; }
.integration-status.disabled { background: #fffaf0; border-color: #f1ddb1; }
.audit-list { display: grid; gap: 8px; }
.audit-item { border-bottom: 1px solid var(--line); padding: 10px 0; display: grid; gap: 4px; }
.audit-item div { display: flex; justify-content: space-between; gap: 12px; }
.audit-item span, .audit-item small { color: var(--muted); font-size: .8rem; }
.audit-item code { white-space: pre-wrap; overflow-wrap: anywhere; font-size: .75rem; color: var(--muted); }
.messages { display: grid; align-content: start; gap: 10px; overflow-y: auto; padding-right: 4px; }
.message {
  max-width: 82%;
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 10px 12px;
  background: #fbfdff;
}
.message.assistant { background: #f6fdf9; border-color: #cfeedd; }
.message.user { justify-self: end; background: #eef9ff; border-color: #cfe9fb; }
.message p { white-space: pre-wrap; margin: 5px 0 0; line-height: 1.45; }
.media-badge { display: inline-block; margin-top: 8px; padding: 4px 7px; border: 1px solid var(--line); border-radius: 999px; color: var(--muted); font-size: .72rem; font-weight: 700; }
.agent-actions { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 10px; }
.agent-actions form { margin: 0; }
.agent-actions button {
  border: 1px solid #99d4ef;
  background: #eaf8ff;
  color: #0d6f9f;
  padding: 7px 9px;
  font-size: .8rem;
}
.agent-actions span {
  border: 1px solid #cfeedd;
  border-radius: 10px;
  background: #f6fdf9;
  color: #217348;
  padding: 7px 9px;
  font-size: .8rem;
  font-weight: 700;
}
.chat-form { display: grid; grid-template-columns: 1fr auto; gap: 10px; align-items: end; margin-top: 12px; }
.empty-chat { color: var(--muted); display: grid; place-items: center; min-height: 420px; }
/* Colunas pelo que o funil tem, nao por um numero fixo: eram seis na regua e
   o funil do curso tem sete etapas — a setima saia da grade. */
.kanban { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(210px, 1fr); gap: 12px; overflow-x: auto; padding-bottom: 8px; }
.column { padding: 12px; min-height: 260px; }
.column h2 { display: flex; justify-content: space-between; }
.column h2 span { color: var(--text); }
.column-total { margin: -4px 0 10px; color: var(--muted); font-size: .78rem; font-weight: 700; }
.lead-card {
  display: grid;
  gap: 7px;
  padding: 12px;
  margin-bottom: 10px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #fbfdff;
}
.lead-card span { color: var(--muted); font-size: .82rem; }
.lead-card form { display: grid; grid-template-columns: 1fr auto; gap: 7px; }
@media (max-width: 800px) {
  .cards { grid-template-columns: repeat(2, 1fr); }
  .grid-form { grid-template-columns: 1fr; }
  .search-form { grid-template-columns: 1fr; }
  .split { grid-template-columns: 1fr; }
  .knowledge-form, .knowledge-form.edit { grid-template-columns: 1fr; }
  .chat-layout { grid-template-columns: 1fr; }
  .chat-form { grid-template-columns: 1fr; }
}

/* O ciclo da cliente. Cor e forma dizem a mesma coisa que a palavra: quem
   olha rapido precisa achar "atrasada" sem ler. */
.ciclo {
  display: inline-block;
  padding: 0.1rem 0.5rem;
  border-radius: 999px;
  font-size: 0.8rem;
  border: 1px solid currentColor;
}
.ciclo-em-dia { color: #1b7a4b; }
.ciclo-atrasada { color: #a35b00; }
.ciclo-sumida { color: #97321f; }
.hint { color: #666; font-size: 0.85rem; }

/* As abas dos quatro funis. A atual precisa ser obvia: sem isso nao da para
   saber de qual produto sao as colunas que estao na tela. */
.funil-tabs { display: flex; flex-wrap: wrap; gap: 8px; margin: 0 0 16px; }
.funil-tabs a {
  padding: 0.4rem 0.9rem;
  border: 1px solid var(--line);
  border-radius: 999px;
  text-decoration: none;
  color: var(--muted);
}
.funil-tabs a.atual { background: var(--text); color: #fff; border-color: var(--text); }
.funil-tabs a span { opacity: 0.7; font-size: 0.8rem; }
.desfecho { font-size: 0.8rem; border: 1px solid currentColor; border-radius: 999px; padding: 0.1rem 0.5rem; }
.desfecho-won { color: #1b7a4b; }
.desfecho-lost { color: #97321f; }

/* Formulário guardado: existe para o caso raro, sem ocupar a tela toda. */
details.guardado { margin-top: 8px; }
details.guardado > summary {
  cursor: pointer;
  color: var(--muted);
  font-size: .82rem;
  padding: 6px 0;
}

/* Dois botões lado a lado numa célula de tabela. */
.inline-form { display: inline; }
.inline-form + .inline-form { margin-left: 8px; }

/* O menu lateral. Fica fixo a esquerda no computador; no celular vira uma
   faixa no alto que rola de lado, porque uma coluna de 240px comeria metade
   da tela. */
body.com-menu { display: grid; grid-template-columns: 236px 1fr; min-height: 100vh; }
.menu {
  position: sticky;
  top: 0;
  height: 100vh;
  display: flex;
  flex-direction: column;
  gap: 14px;
  padding: 16px 12px;
  background: var(--card);
  border-right: 1px solid var(--line);
  overflow-y: auto;
}
.menu-marca { display: flex; align-items: center; gap: 10px; padding: 0 6px 6px; }
.menu-marca div strong { display: block; font-size: .95rem; }
.menu-marca div span { display: block; color: var(--muted); font-size: .74rem; line-height: 1.25; }
.menu-logo {
  display: grid; place-items: center;
  width: 34px; height: 34px; flex: none;
  border-radius: 10px;
  background: var(--text); color: #fff;
  font-size: .78rem; font-weight: 800; letter-spacing: .04em;
}
.menu nav { display: grid; gap: 14px; }
.menu-grupo { display: grid; gap: 2px; }
.menu-titulo {
  margin: 0 0 4px; padding: 0 10px;
  color: var(--muted); font-size: .66rem; font-weight: 700;
  text-transform: uppercase; letter-spacing: .09em;
}
.menu-item {
  display: flex; align-items: center; gap: 10px;
  padding: 8px 10px;
  border-radius: 9px;
  color: var(--text);
  font-size: .88rem; font-weight: 600;
  text-decoration: none;
  cursor: pointer;
  transition: background-color .15s ease, color .15s ease;
}
.menu-item svg {
  width: 18px; height: 18px; flex: none;
  fill: none; stroke: currentColor; stroke-width: 1.8;
  stroke-linecap: round; stroke-linejoin: round;
  color: var(--muted);
}
.menu-item:hover { background: #f1f5f7; text-decoration: none; }
.menu-item.atual { background: #e8f6fe; color: #0b6fa6; }
.menu-item.atual svg { color: #0b6fa6; }
.menu-item.breve { cursor: default; color: #9aa7ad; }
.menu-item.breve:hover { background: transparent; }
.menu-item.breve svg { color: #b9c3c7; }
.menu-item em {
  margin-left: auto;
  font-style: normal; font-size: .64rem; font-weight: 700;
  color: #9aa7ad; border: 1px solid var(--line); border-radius: 999px;
  padding: 1px 6px;
}
.menu-sistema summary { list-style: none; }
.menu-sistema summary::-webkit-details-marker { display: none; }
.menu-sistema summary::after { content: "›"; margin-left: auto; color: var(--muted); transition: transform .15s ease; }
.menu-sistema[open] summary::after { transform: rotate(90deg); }
.menu-subitem {
  display: block;
  padding: 6px 10px 6px 38px;
  border-radius: 8px;
  color: var(--muted);
  font-size: .82rem; font-weight: 600;
}
.menu-subitem:hover { background: #f1f5f7; text-decoration: none; }
.menu-subitem.atual { color: #0b6fa6; background: #e8f6fe; }
.menu-sair {
  margin-top: auto;
  display: flex; justify-content: space-between; align-items: center; gap: 8px;
  padding: 10px 10px 0;
  border-top: 1px solid var(--line);
}
.menu-sair span { color: var(--muted); font-size: .78rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
body.com-menu .page { min-width: 0; padding: 22px 26px; }

@media (max-width: 800px) {
  body.com-menu { display: block; }
  .menu {
    position: sticky; z-index: 5;
    height: auto;
    flex-direction: row; align-items: center; gap: 10px;
    padding: 8px 10px;
    border-right: 0; border-bottom: 1px solid var(--line);
    overflow-x: auto; overflow-y: hidden; scrollbar-width: none;
  }
  .menu-marca div, .menu-titulo, .menu-sair span, .menu-item em { display: none; }
  .menu-marca { padding: 0; }
  .menu nav, .menu-grupo { display: flex; gap: 2px; }
  .menu nav { gap: 6px; }
  .menu-item { white-space: nowrap; padding: 7px 9px; }
  .menu-item.breve { display: none; }
  .menu-sistema { position: relative; }
  .menu-sair { margin: 0; padding: 0 0 0 6px; border: 0; }
  body.com-menu .page { padding: 16px; }
}

/* A tela inicial. O que pede acao agora vem primeiro e em numero grande; o
   retrato do negocio vem depois. */
.inicio-cabeca { display: flex; justify-content: space-between; align-items: end; gap: 12px; margin-bottom: 16px; }
.inicio-cabeca h1 { margin: 0; }
.inicio-cabeca p { margin: 4px 0 0; color: var(--muted); font-size: .88rem; }
.agora { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; margin-bottom: 14px; }
.agora a {
  display: grid; gap: 6px;
  padding: 16px;
  border-radius: 16px;
  background: var(--card);
  border: 1px solid var(--line);
  box-shadow: var(--shadow);
  color: var(--text);
  font-weight: 600;
  transition: border-color .15s ease, transform .15s ease;
}
.agora a:hover { text-decoration: none; border-color: var(--blue); }
.agora a:active { transform: scale(.98); }
.agora span { color: var(--muted); font-size: .8rem; }
.agora strong { font-size: 2rem; line-height: 1; font-variant-numeric: tabular-nums; }
.agora small { color: var(--muted); font-size: .76rem; font-weight: 500; }
.agora a.pede { border-color: #f1ddb1; background: #fffcf5; }
.agora a.pede strong { color: #a35b00; }
.inicio-grade { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px; }
.inicio-grade .panel { margin: 0; }
.inicio-grade .dupla { grid-column: span 2; }
.lista-curta { list-style: none; margin: 0; padding: 0; display: grid; }
.lista-curta li { display: flex; justify-content: space-between; gap: 10px; padding: 9px 0; border-bottom: 1px solid var(--line); font-size: .88rem; }
.lista-curta li:last-child { border-bottom: 0; }
.lista-curta li span { color: var(--muted); white-space: nowrap; font-variant-numeric: tabular-nums; }
.vazio { color: var(--muted); font-size: .86rem; margin: 6px 0 0; }
.barras { display: grid; gap: 9px; }
.barra { display: grid; grid-template-columns: 110px 1fr 36px; align-items: center; gap: 8px; font-size: .84rem; }
.barra i { display: block; height: 8px; border-radius: 99px; background: var(--blue); min-width: 3px; }
.barra b { text-align: right; font-variant-numeric: tabular-nums; }
.barra.em-dia i { background: #3fb27f; }
.barra.atrasada i { background: #e8a33d; }
.barra.sumida i { background: #d0614b; }
.painel-link { display: flex; justify-content: space-between; align-items: baseline; }
.painel-link a { font-size: .8rem; }
.status-rodape { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 16px; }
@media (max-width: 1100px) {
  .agora { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .inicio-grade { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 700px) {
  .inicio-grade { grid-template-columns: 1fr; }
  .inicio-grade .dupla { grid-column: auto; }
}